London 2012 Olympic Marina Marina Services

Looking to deploy EV charging infrastructure at your workplace? Get in touch for more on our workplace EV charging solutions. Home Site Structure EV Charging Site Structure For Businesses Site Structure Workplace Charging Site Structure Enquire Now WORKPLACE CHARGING ENQUIRY Please enter your details below and a member of our team will be in touch shortly to discuss your requirements. I am...* An Individual A Company Next

My smart charger has gone offline and I cannot connect to the unit? Home Site Structure Support Site Structure My smart charger has gone offline and I cannot connect to the unit? Product Support My smart charger has gone offline and I cannot connect to the unit? 1. Start by resetting the charger. To do this you simply… Switch off electrical power to the charger for around 10 -15 seconds. Switch the power to the charger back on. Wait for the charger to reboot. It should come back online within a few minutes. 2. Still experiencing issues? Please contact your app provider as this could be software-related. See below for contact websites of our commonly used app providers: Monta Web: https://monta.com/uk/contact/ ev.energy (HomeSmart EV) Web: https://www.ev.energy/drivers/drivers-contact Tel: 01202 078000 VendElectric Web: https://app.vendelectric.com/ Tel: 01205 724754 EV Charge Online Web: https://evcharge.online/supportorfaq/0 Tel: 01295 231510 Fuuse Web: https://fuuse.io/contact-us ChargePlace Scotland Web: https://chargeplacescotland.org/contact/ For further assistance please contact us via our online chat service. This is available Monday to Friday 8:30am – 4:30pm GMT and is the fastest way to access support. Alternatively, use our contact form and one of our team will get back to you as soon as they can. 8 September 2023 Last updated: Related Support My charging cable is stuck? My smart charger has gone offline and I cannot connect to the unit? My unit was installed a long time ago, and is out of warranty, but has now developed a fault. Will I have to purchase a new unit? My charger(s) is/are controlled by an app, but I am having difficulties using the app, who do I contact for support?

Marina electric vehicle charging for your EV driving visitors. Rolec design and manufacture the UK’s largest range of electric vehicle charge points, suitable for marinas across the globe. ENQUIRE NOW EV CHARGING FOR YOUR MARINA & WATERFRONT DESTINATIONS With electric vehicles becoming more and more popular, your marina/waterfront destination requires electric vehicle charging points to accommodate for all of your visitors. Rolec manufacture, design and install Europe’s largest range of EV charging points, providing a solution for all budgets and requirements. ELECTRIC VEHICLE CHARGING FOR THE MARINA INDUSTRY Home Site Structure Marina Services Site Structure Marina Products Site Structure EV Charging Generate additional revenue and increase visibility of your destination Allowing your visitors to recharge their electric vehicles at your marina/waterfront destination is ideal for increasing footfall as well as generating business revenue. By operating a pay-to-charge solution, your marina/waterfront destination can quickly see chargepoint return on investment whilst putting your destination on the map for offering EV charging. KEY BENEFITS YOUR DESTINATION CATERS FOR ALL VISITORS & CUSTOMERS FUTURE-PROOFS YOUR DESTINATION FOR THE RISE OF ELECTRIC VEHICLES POSITIONS YOUR DESTINATION AS ENVIRONMENTALLY FRIENDLY ACHIEVES LOYALTY & FUTURE CUSTOM FROM EV DRIVERS SHOWS THAT YOUR DESTINATION IS ENCOURAGING INNOVATION ATTRACTS ENVIRONMENTALLY CONSCIOUS VISITORS & CUSTOMERS Grant Funding (UK Only) Did you know that your UK marina could be eligible for up to £14,000 grant funding for the purchase and installation of your electric vehicle charging points? The Office for Zero Emission Vehicles are eager to ensure that destinations across the UK can offer both staff and visitors with EV charging facilities, therefore off-setting the costs of implementing charging infrastructure. The level of grant funding provided by OZEV also allows your destination to offer 40 charging points for your staff and visitors to use, allowing for more vehicles to recharge at your premises. READ MORE Generate Additional Revenue Offer pay-to-charge solutions to chargepoint users and generate additional revenue. Using our flexible pricing model, drivers can charge their vehicles at a cost that suits your business requirements. Get your destination known Put your marina/waterfront destination on the map by catering for the increasing number of EV drivers on the road. Offering the facilities to recharge is an effective way of generating greater footfall. Environmental Responsibility Deploying electric vehicle charging points at your marina/waterfront destination shows that your business is encouraging environmental change whilst increasing green credentials. This in turn generates better air quality whilst encouraging employees and visitors to drive cleaner and greener vehicles. Loyalty & Customer Retention If your destination offers EV charging, chances are, electric vehicle drivers are likely to return, knowing that they can recharge conveniently. Situating electric vehicle charging points at your destination will provide peace of mind for drivers, providing them with confidence to return. Can’t find what you are looking for, or have a question? Give us a call on +44 (0) 1205 724 754 CONTACT US EV COMPATIBLE PRODUCT RANGES WALLPOD LEARN MORE ZURA LEARN MORE SECURICHARGE LEARN MORE BASICCHARGE LEARN MORE QUANTUM LEARN MORE AUTOCHARGE LEARN MORE ULTRACHARGE 160 LEARN MORE

Metered direct connection units for residential parks, holiday homes and static caravans. DIRECT CONNECTION UNITS This Direct Connection Unit is a hardwearing, cost effective MID approved metered connection unit specifically designed to provide a 16A, 32A or 63A electrical supply via its direct connection facility to the residential home. This connection unit is complete with switchgear, providing both overload and fault current protection which is accessible via the switchgear access flap. Home Site Structure Caravan Hook-Ups Site Structure Caravan Hook-Up Product Ranges Site Structure Direct Connection Units KEY FEATURES FOR RESIDENTIAL/HOLIDAY HOME & STATIC CARAVANS UV STABILISED KWH METERING STRONG & DURABLE IP65 WEATHER PROOF CE CERTIFIED The DIRECT CONNECTION UNIT Range 16A, 32A & 63A outputs available Built-in overload & 30mA fault current protection IP65 weatherproof polycarbonate enclosure Built-in cable terminals Switchgear access flap kWh Metering & Pre-paid Smartcard Metering options available Optional galvanised mounting post Easy to install & maintain SUITABLE FOR STATIC CARAVANS HOLIDAY HOMES RESIDENTIAL AREAS OUTBUILDINGS SPECIFICATIONS MATERIALS Polycarbonate Enclosure DIMENSIONS 270mm (W) x 360mm (H) x 152mm (D) IP RATING Enclosure: IP65 OUTPUT 16A, 32A & 63A OVERLOAD & FAULT CURRENT PROTECTION 16A 30mA RCBO | 32A 30mA RCBO or C63A 1pole MCB, 63A 30mA RCD DATASHEET Direct Connection Units Data Sheet > Need help with your caravan park, campsite or holiday park destinations? Give us a call on +44 (0) 1205 724 754 ENQUIRE NOW DATASHEET Button Need help with your caravan park, campsite or holiday park destinations? Give us a call on +44 (0) 1205 724 754 ENQUIRE NOW Perfect electrical hook-up units for your residential park/holiday home destinations OPTIONAL EXTRAS Galvanised ground mounting post (product code LSAF0060) Photocell kit to control park lighting CARAVAN HOOK-UPS RELATED PRODUCT RANGES Hook-Up Connection Units LEARN MORE Quantum Touring Pedestals LEARN MORE Classic Touring Pedestals LEARN MORE PRODUCT CODES LSAG0040 LSAB0100 LSAB0120 LSAB130 LSAB0020 LSAB0040 LSDC0110 LSDC0120 LSDC0130 LSDC0210 LSDC0220 LSDC0230 ENQUIRE NOW

Electric hook ups and interlock hook ups for holiday homes and residential sites. Cost effective and well renowned for durability. Available in 16am, 32amp, 40amp and 63amp options. ENQUIRE NOW HOLIDAY HOME & RESIDENTIAL HOOK-UPS Home Site Structure Caravan Hook-Ups Site Structure Site Structure Caravan Products Holiday Home & Residential Holiday Home & Residential Rolec are well renowned in the caravan park industry for the design, manufacture and supply of electrical connection units for residential parks, providing a cost-effective solution to meet all budget requirements. The range of direct connection units are proven to be long lasting and durable, even during extreme weather conditions. UV stabilised, IP rated and multiple sizes available. Optional extras include MID kWh mini meters and smartcard metering. Can’t find what you are looking for, or have a question? Give us a call on +44 (0) 1205 724 754 CONTACT US RESIDENTIAL HOOK-UPS Direct Connection Units LEARN MORE PRODUCT RANGES

METS 2011 Marina Services

SmartVend offers marina operators a smart payment solution for their marina destination, particularly for those who do not wish to use a berth services management system. SmartVend offer both the marina operator and the berth holder with a seamless, straightforward experience when it comes to using the marina’s utilities. ENQUIRE NOW SIMPLE SMARTCARD SYSTEM FOR MARINA ELECTRIC & WATER SUPPLIES SmartVend SmartVend offers marina operators with a simple to use and easy to install smartcard controlled marina service pedestal solution. This solution is ideal for marinas, boatyards and waterfront locations that do not desire, or have the capacity to, install data cabling or a networked management system. Designed to work as an individual, standalone system, SmartVend marina service pedestals can be installed without the requirement for any communication cabling or network management systems. Simply connect your destination’s incoming electric cable and water pipe - and it’s ready to use! Home Site Structure Marina Services Site Structure Metering & Management Systems Site Structure SmartMaster Solo SIMPLE, EFFECTIVE SMARTCARD CONTROL • • • • • Uses contactless, reuseable RFID smartcards Card reader and user display at every berth Pedestal display shows service outlet and card credit values Measures exact electricity and water values consumed Two way communication allows transfer of credit from smartcard to pedestal and refund of unused credit from pedestal to smartcard • • • Single phase and three phase supplies 16A to 250A electrical supplies ½” to 1” water supplies • Operation and maintenance manual with every order A SMART SOLUTION FOR ALL MARINA REQUIREMENTS Each SmartVend marina service pedestal is specifically configured to the marina, providing security and can be made available in the country’s local language. This popular solution is simple to use for both berth holders and marina operators and offers many benefits. KEY FEATURES EASY TO USE SOFTWARE ELECTRIC & WATER METERING PRE-PAID RFID CARDS NO MANUAL BILLING Two Way Communication NO CHASING PAYMENTS BERTH HOLDER BENEFITS • Cashless System - No requirement for cash, simply top-up your smartcard and pay for services as and when required. • Convenient - No admin authorisation required before using the service pedestal. • Use at Anytime - Accessible even when the marina office is closed. • Control - Only pay for consumption used. • Extra Security - The credit is assigned to the smartcard and not to the berth specifically. Visibility - Easily track how much credit is remaining on the service pedestal and know when to top-up at the marina office. • MARINA OPERATOR BENEFITS • Self Operating System – The pedestals will dispense electricity/water services according to the credit made available. • Flexible Tariffs – Can apply multiple tariffs for different services. • Pre-pay Solution – Berth holders always pay for their services upfront. • Reduce Administration Tasks - Reduce the amount of admin required to manage customers and eliminate the need for customer invoicing. • Self-contained – Administered smartcards can only operate on your marina. For more details on the SmartVend system VIEW OVERVIEW MARINA PRODUCT RANGES Classic Pedestals LEARN MORE Electric Boat Charging LEARN MORE Quantum Pedestals LEARN MORE

CASE STUDY Car Charging While you Home Bargain; Rolec EV Rolls Out National Public and Fleet EV Charging for UK Retailer Home Bargains Since 1976, Home Bargains have been providing people with a price-conscious place to shop, opening its doors to 4 million customers a week around the UK. Their ethos of quality and affordability is something that was passed down to founder Tom Morris from his family, who had been working in the retail space for generations. Now, with over 500 stores and 22,000 employees, Home Bargains is the largest independent UK grocer. Growth like that doesn’t happen without being adaptive to change and, with the world rapidly shifting towards sustainable infrastructure, the Home Bargains team were looking for a company that could support them in their journey towards a greener future. SCOPE Step one, EV charging infrastructure for their UK car park network. Rolec EV have over 15 years’ experience with EV technology and have been pioneers in the industry – championing the switch to fully electric since 2007. In that time, they have developed a comprehensive range of chargepoints to suit every need with a range of charging capacity - from 7.4kW all the way up to 160kW. As well as options for fleet, domestic and commercial customers. Which made them a perfect fit for Home Bargains who were establishing a charging network that although predominantly would be used by customers looking to charge up their vehicles whilst they shop, also needed the capacity to support the charging of their fleet of delivery vehicles. One of Home Bargains primary concerns was how to manage this dichotomy in their charging network. Mainly, how to segment these payment groups and create cohesive reports for their finance team. SOLUTION To assess the type of hardware Home Bargains needed, we first needed to interrogate the sites requirements – what does the customer journey look like for this specific company and how can charging fit into this? As a high-street retailer, traffic to the site is largely going to be shoppers who are travelling from their home and spending on average 30 minutes to an hour at the store. In this scenario, they would most likely need slower top-up charging. Fleet vehicles, especially fleet delivery vehicles, are slightly different. In that they are performing a higher level of mileage daily and are likely to return to the site with little battery remaining. In this case, access to ultra-rapid charging is essential for maintaining fleet energy levels. Having additional access to fast charging to power up vehicles ready for the next day. With these considerations in mind, phase one of Home Bargain’s ongoing roll-out consisted of a mix of 25 AC fast and DC rapid chargepoints. All of which were designed with bespoke branding, incorporating the company’s brand guidelines. All chargepoints are managed by a smart back-office solution to meet Home Bargains’ specific needs for visibility, providing accurate reporting and allowing them to set different tariffs for their fleet and customers. BENEFIT The hardware Rolec EV has provided for Home Bargains has allowed them permanent access to charging infrastructure at 14 of their UK sites, with plans to roll out their network to the rest of their premises throughout Britain. The decision to implement rapid charging reduced the amount of time delivery vehicles would remain off the road and increased vehicle uptime, optimising fleet charging for their business requirements. And, in advancing the UK’s public charging network, they are encouraging people to make the switch to electric vehicles by making access to charging easier. PREVIOUS NEXT Home Bargains

Rolec Leisure Services wins 3 year Caravan Club Contract Caravan Hook-Ups