A Rolec first in Uruguay Marina Services

Classic touring electric hook up pedestals for campsites, caravan sites, and residential park. Best selling caravan service pedestal, renowned across the UK for design, manufacture and supply excellence. CLASSIC TOURING PEDESTALS The Classic Touring Hook-Up Pedestal range is acclaimed across the UK’s caravan and holiday park industry, allowing for the perfect campsite hook-up solution for all destinations. Versatile and adaptable, this solution meets all budget and location requirements. Home Site Structure Caravan Hook-Ups Site Structure Caravan Hook-Up Product Ranges Site Structure Classic Touring Pedestals KEY FEATURES INTERNAL ELECTRIC, WATER & LIGHTING SEGREGATION LED ILLUMINATION UV STABILISED STRONG & DURABLE IP65 WEATHER PROOF CE CERTIFIED The CLASSIC TOURING Pedestal Range Hot-dipped galavanised steel internal chassis UV stabilised aluminium composite external shell 16A IP44 interlock sockets 360 degree low energy LED lighting Fully segregated electric, water and lighting compartments Designed for ease of installation and maintenance The range also consists of lighting pedestals kWh Metering & Pre-paid Smartcard Metering options available Available in 1, 2, 3 and 4way versions SUITABLE FOR TOURING CARAVANS CAMPSITES AMENITY AREAS HOLIDAY PARKS SPECIFICATIONS MATERIALS Head: ABS Granulate Natural Polyethylene | Body Internal: Hot Dipped Galvanised Steel | Body External: Powder Coated Aluminium / Aluminium Composite / 304 Stainless Steel DIMENSIONS 205mm (W) x 1165mm (H) x 205mm (D) IP RATING Pedestal: IP65 | Sockets: IP44 (Interlock) SOCKETS 16amp or 32amp Single Phase Interlock Sockets IEC 60309-2 OVERLOAD & FAULT CURRENT PROTECTION MCB/RCD or RCBO IEC 60898-1, IEC 60947-1, IEC 61009-1 DATASHEET Classic Touring Pedestal (Interlock Sockets) > Need help with your caravan park, campsite or holiday park destinations? Give us a call on +44 (0) 1205 724 754 ENQUIRE NOW DATASHEET Button Need help with your caravan park, campsite or holiday park destinations? Give us a call on +44 (0) 1205 724 754 ENQUIRE NOW A tried and tested caravan hook-up pedestal, renowned across the UK’s caravan and holiday park industry OPTIONAL EXTRAS Shell colours and materials Branding vinyls 1/2" Water taps MID kWh mini-meters Smartcard metering Galvanised steel mounting bases and steel waste trays TV, telephone and data outlets Heat trace tape CARAVAN HOOK-UPS RELATED PRODUCT RANGES Quantum Touring Pedestals LEARN MORE Hook-Up Connection Units LEARN MORE Direct Connection Units LEARN MORE PRODUCT CODES LSAI0010i LSAI0010i/TAP LSAI0010i/KWH LSAI0010i/KWH/TAP LSAI0010i/SMART LSAI0010i/SMART/TAP LSAI0020i LSAI0020i/TAP LSAI0020i/KWH LSAI0020i/KWH/TAP LSAI0020i/SMART LSAI0020i/SMART/TAP LSAI0030i LSAI0030i/TAP LSAI0030i/KWH LSAI0030i/KWH/TAP LSAI0030i/SMART LSAI0030i/SMART/TAP LSAI0040i LSAI0040i/TAP LSAI0040i/KWH LSAI0040i/KWH/TAP LSAI0010 LSAI0010/TAP LSAI0010/KWH LSAI0010/KWH/TAP LSAI0010/SMART LSAI0010/SMART/TAP LSAI0020 LSAI0020/TAP LSAI0020/KWH LSAI0020/KWH/TAP LSAI0020/SMART LSAI0020/SMART/TAP LSAI0030 LSAI0030/TAP LSAI0030/KWH LSAI0030/KWH/TAP LSAI0030/SMART LSAI0030/SMART/TAP LSAI0040 LSAI0040/TAP LSAI0040/KWH LSAI0040/KWH/TAP ENQUIRE NOW

Rolec's Smartcard Metering Leads The Way Caravan Hook-Ups

My charger(s) is/are controlled by an app, but I am having difficulties using the app, who do I contact for support? Home Site Structure Support Site Structure My charger(s) is/are controlled by an app, but I am having difficulties using the app, who do I contact for support? Product Support My charger(s) is/are controlled by an app, but I am having difficulties using the app, who do I contact for support? See below for contact websites of our commonly used app providers: Monta Web: https://monta.com/uk/contact/ ev.energy (HomeSmart EV) Web: https://www.ev.energy/drivers/drivers-contact Tel: 01202 078000 VendElectric Web: https://app.vendelectric.com/ Tel: 01205 724754 EV Charge Online Web: https://evcharge.online/supportorfaq/0 Tel: 01295 231510 Fuuse Web: https://fuuse.io/contact-us ChargePlace Scotland Web: https://chargeplacescotland.org/contact/ For further assistance please contact us via our online chat where one of our team can assist. Our live chat is available Monday to Friday 8:30am – 4:30pm GMT. Alternatively, use our contact form or drop us a call on +44 (0) 1205 724 754. 8 September 2023 Last updated: Related Support My charger has tripped out, how do I reset it? My unit was installed a long time ago, and is out of warranty, but has now developed a fault. Will I have to purchase a new unit? My smart charger has gone offline and I cannot connect to the unit? What size electrical supply do I need for my charger?

Rolec Accessories launches Retail Range Rolec Services Ltd

Home Site Structure About Us Site Structure Terms & Conditions Terms & Conditions STANDARD TERMS AND CONDITIONS FOR SUPPLY OF GOODS & SERVICES BY ROLEC SERVICES LTD The customer's attention is drawn in particular to the provisions of clause 12 and the indemnities contained in clauses 3.2, 6.6 and 10.4. 1. Interpretation 1.1 Definitions: Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business. Conditions: the terms and conditions set out in this document. Contract: the contract between Rolec and the Customer for the sale and purchase of the Goods in accordance with these Conditions. Customer: the person or firm who purchases the Goods from Rolec. Data Protection Legislation: (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998. Force Majeure Event: an event or circumstance beyond a party's reasonable control. GDPR: General Data Protection Regulation ((EU) 2016/679). Goods: the goods (or any part of them) set out in the Order. Intellectual Property Rights: patents, rights to inventions, copyright and related rights, moral rights, trade marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. Order: the Customer's order for the Goods, as set out in the Customer's purchase order form. Rolec: Rolec Services Limited (registered in England and Wales with company number 02294468). Software Plug-in: any software or cloud based end user functionality embedded within the Goods. Software Provider: a firm who hosts or provides the Software Plug-in. Specification: any specification for the Goods, including any related drawings, that is agreed in writing by the Customer and Rolec. 1.2 Interpretation: (a) a reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. (b) any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms. (c) a reference to writing or written includes faxes and emails. (d) a reference to Third Party Purchaser has the meaning given in clause 6.1, but where the context so require, shall also include any end user of the Product. 2. Basis of contract 2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. 2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification submitted by the Customer are complete and accurate. 2.3 The Order shall only be deemed to be accepted when Rolec issues a written acceptance of the Order, at which point the Contract shall come into existence. 2.4 The Customer waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Customer that is inconsistent with these Conditions. 2.5 Any samples, drawings, descriptive matter or advertising produced by Rolec and any descriptions or illustrations contained in Rolec's catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any contractual force. 2.6 A quotation for the Goods given by Rolec shall not constitute an offer. A quotation shall only be valid for a period of 14 Business Days from its date of issue (unless otherwise stated on the quotation). 3. Goods 3.1 The Goods are described in Rolec's catalogue as modified by any applicable Specification. 3.2 To the extent that the Goods are to be manufactured in accordance with a Specification supplied by the Customer, the Customer shall indemnify Rolec against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by Rolec in connection with any claim made against Rolec for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with Rolec's use of the Specification. This clause 3.2 shall survive termination of the Contract. 3.3 Rolec reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirements. 3.4 All Intellectual Property Rights in or arising out of or in connection with the Goods (other than Intellectual Property Rights in any materials provided by the Customer or the Software Plug In) shall be owned by Rolec and Rolec hereby grants to the Customer a non-exclusive licence to use the Intellectual Property Rights in accordance with the terms of this agreement. 4. Delivery 4.1 Rolec shall ensure that: (a) each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, all relevant Customer and Rolec reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and (b) if Rolec requires the Customer to return any packaging materials to Rolec, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as Rolec shall reasonably request. Returns of packaging materials shall be at Rolec's expense. 4.2 The Goods shall be delivered by such method as set out in the Order being either: (a) Rolec shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after Rolec notifies the Customer that the Goods are ready. (b) the Customer shall collect the Goods from Rolec's premises at Ralphs Lane, Boston, PE20 1QU or such other location as may be advised by Rolec prior to delivery (Delivery Location) within seven Business Days of Rolec notifying the Customer that the Goods are ready. 4.3 Delivery is completed on the completion of loading of the Goods at the relevant Delivery Location. 4.4 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. Rolec shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide Rolec with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. 4.5 If Rolec fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. Rolec shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide Rolec with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. 4.6 If the Customer fails to accept delivery of the Goods within seven Business Days of Rolec notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or Rolec's failure to comply with its obligations under the Contract: (a) delivery of the Goods shall be deemed to have been completed at 17.00 am on the seventh Business Day after the day on which Rolec notified the Customer that the Goods were ready; and (b) Rolec shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance). 4.7 If ten Business Days after the day on which Rolec notified the Customer that the Goods were ready for delivery the Customer has not taken or accepted delivery of them, Rolec may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods. 4.8 Rolec may deliver the Goods by instalments, which shall be invoiced and paid for separately. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment. 5. Quality and Warranty The warranty in force at the point of purchase may take precedence over any amendments to the details shown below: 5.1 Rolec warrants that on delivery, and for a period of (refer to the list below) from the date of supply, the Goods shall (the Warranty): (a) conform in all material respects with the Specification; and (b) be free from material defects in design, material and workmanship; and (c) be of satisfactory quality (within the meaning of the Consumer Rights Act 2015). Product type / Warranty period: AC EV Charge Point; 36 Months warranty (OZEV registered Charge Points are subject to their own 36-month terms) DC EV Charge Point; 12–24 Months (product dependent) (extended warranties can also be purchased) EV Charging Cable; 24 Months Marina Products; 12 Months (extended warranties can be purchased) Leisure Products; 12 Months Components and Accessories; 12 Months Embedded Software; Matches associated main product Standalone Software; 12 Months 5.2 Subject to clause 5.3, Rolec shall, at its option repair or replace the defective Goods either on-site or, from Rolec's place of business, if during the warranty period: (a) the Customer notifies Rolec of the Warranty issue using the method described at clause 8; and (b) Rolec is given a reasonable opportunity of examining such Goods; and (c) the Customer (if asked to do so) returns such Goods to Rolec's place of business, or the customer allows Rolec to replace or repair the goods on-site. 5.3 Rolec shall not be liable for the Goods' failure to comply with the warranty set out in clause 1 in any of the following events: (a) a defect arises because the Customer failed to follow Rolec's oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods; (b) the defect arises as a result of Rolec following any drawing, design or Specification supplied by the Customer; (c) the Customer (or the installer) alters or modifies such Goods without the written consent of Rolec; (d) the defect arises as a result of wilful damage, negligence, or abnormal storage or working conditions. 5.4 Except as provided in clause 5.1, Rolec shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty. 5.5 Rolec shall have no liability to the Customer in respect of consequential losses or costs. 5.6 With the following exception, the Conditions above shall apply equally to any repaired or replacement Goods supplied by Rolec: (a) Goods supplied or repaired under the terms of the warranty will adopt the remaining term of the warranty, as applicable to the associated main product. 5.7 To initiate a warranty claim: (a) the claim must be notified to Rolec within the warranty period. (b) the claim must be notified to Rolec in writing at either: i) Rolec Services Ltd, Ralphs Lane, Boston, Lincolnshire PE20 1QU. UK. ii) technicalsupport@rolecserv.co.uk b. the Customer must be able to supply to Rolec the serial number of the chargepoint. c. the Customer must, if requested, be able to supply to Rolec, details about the installer. d. the Customer should, as far as possible, be able to describe the equipment failure and should be forthcoming and cooperative with their responses to Rolec that may help to establish the cause of failure and the actions to be taken to correct the issue(s). 6. Conditions of Resale 6.1 If the Customer resells the Goods to a third party (Third Party Purchaser) the Customer shall not make any statement as to the quality or manufacture of the Goods other than as contained in the literature provided by Rolec or as otherwise agreed in writing. 6.2 Where the Goods form part of a packaged product, the Customer warrants to only resell the Goods as such a packaged product. 6.3 The Customer shall be responsible for dealing with Third Party Purchaser complaints and concerns about the Goods and shall provide to Third Party Purchasers, for the duration of any Warranty, a free aftersales care service (After Sales Care Service). 6.4 If, as part of the After Sales Care Service, the Customer ascertains that, on the balance of probabilities, any Goods sold to a Third Party appear to be in breach of Warranty, the Customer shall: (a) contact Rolec as soon as reasonably practicable, and in any event within seven days of becoming aware; (b) provide such information to Rolec as Rolec reasonably requires; (c) co-operate with Rolec to ascertain the most appropriate solution to the defect, taking into account the nature of the defect, and: (i) where appropriate shall carry out (or instruct such third parties to carry out) such minor repairs or replacements as directed in writing by Rolec; and/or (ii) where necessary, allow Rolec to examine the Goods in accordance with clause 5.3. In the event the Goods are deemed to defective, Rolec shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full. 6.5 Rolec shall not be responsible for defects resulting from incorrect installation or use by the Third Party Purchaser. 6.6 In the event that Rolec: (a) is directly contacted by a purchaser of Goods sold by the Customer; and/or (b) takes action which it deems (acting reasonably) immediately necessary to prevent damage, whether to its brand or to any Goods sold, or the Customer breaches its obligations under this clause 6, the Customer shall indemnify and hold Rolec Harmless against on a full indemnity basis any loss it suffers (including management time). 6.7 Nothing in this clause 6, shall limit any statutory rights the Third Party Purchaser has, whether against Rolec or otherwise. 7. End User Licence Agreement and Software Plug-in 7.1 The Customer acknowledges that the Goods may contain functionality hosted by a Software Provider. Further details are as described in Rolec’s catalogue from time to time. 7.2 It may be necessary or desirable for the Third Party Purchaser to enter into a licence agreement between the Software Provider and the Third Party Purchaser to ensure full functionality of any Software Plug-in. 7.3 The Customer undertakes and agrees with the Company to ensure that Third Party Purchasers are aware of and accept the terms and conditions of any end user licence agreement (or similar) required by the Software Provider. 7.4 To the fullest extent permitted by law, Rolec shall have no liability towards the Third Party Purchaser for the Software Plug-in, save to the extent it relates to hardware in the Goods. 7.5 The Customer undertakes to ensure that any problems or concerns in respect of the Software Plug-in are directed to the Software Provider and not to Rolec, and the provisions of clause 6.6 shall apply as if set out in this clause 7 7.6 It may be necessary or desirable for the Third Party Purchaser to enter into a direct agreement with Rolec, and the provisions of this clause 7 shall apply accordingly. 8. Title and risk 8.1 The risk in the Goods shall pass to the Customer on completion of delivery. 8.2 Title to the Goods shall not pass to the Customer until the earlier of: (a) Rolec receives payment in full (in cash or cleared funds) for the Goods, in which case title to the Goods shall pass at the time of payment; and (b) the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in clause 8.4. 8.3 Until title to the Goods has passed to the Customer, the Customer shall: (a) store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as Rolec's property; (b) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; (c) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery; (d) notify Rolec immediately if it becomes subject to any of the events listed in clause 11.1; and (e) give Rolec such information relating to the Goods as Rolec may require from time to time. 8.4 Subject to clause 8.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before Rolec receives payment for the Goods. However, if the Customer resells the Goods before that time: (a) it does so as principal and not as Rolec’s agent; and (b) title to the Goods shall pass from Rolec to the Customer immediately before the time at which resale by the Customer occurs. 8.5 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 11.1, then, without limiting any other right or remedy Rolec may have: (a) the Customer's right to resell the Goods or use them in the ordinary course of its business ceases immediately; and (b) Rolec may at any time: (i) require the Customer to deliver up all Goods in its possession that have not been resold, or irrevocably incorporated into another product; and (ii) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them. 9. Price and payment 9.1 The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in Rolec's published price list in force as at the date of delivery. 9.2 Rolec may, by giving notice to the Customer at any time up to seven Business Days before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to: (a) any factor beyond Rolec's control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs); (b) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or (c) any delay caused by any instructions of the Customer or failure of the Customer to give Rolec adequate or accurate information or instructions. 9.3 The price of the Goods: (a) excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to Rolec at the prevailing rate, subject to the receipt of a valid VAT invoice; and (b) excludes the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer. 9.4 Rolec may invoice the Customer for the Goods on or at any time after the completion of delivery. 9.5 Unless agreed between the parties, the Customer shall pay for the Goods in full and in cleared funds at the time of placing the order. Payment shall be made to the bank account or by such means as nominated in writing by Rolec. Time for payment is of the essence. 9.6 If the Customer fails to make any payment due to Rolec under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 4% per annum above Barclay Bank Plc's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount. 9.7 The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). Rolec may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by Rolec to the Customer. 10. Compliance with laws and policies 10.1 The Customer shall at its own expense comply with all laws and regulations relating to its activities under this agreement, as they may change from time to time, and with any conditions binding on it in any applicable licences, registrations, permits and approvals. 10.2 The Customer shall comply with the Customer’s mandatory polices as may be updated them from time to time, including but not limited to anti-bribery and corruption. 10.3 Each party shall comply with all applicable requirements of Data Protection Legislation. 10.4 End of life products: When supplied as B2B EEE the producer invokes regulation 12.2 and passes all WEEE obligations to the B2B end user. 10.5 In the event the Customer breaches this clause 10 the Customer shall indemnify Rolec against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by Rolec in connection with any claim made against Rolec or loss suffered. 11. Termination 11.1 Without limiting its other rights or remedies, Rolec may terminate this Contract with immediate effect by giving written notice to the Customer if: (a) the Customer commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within seven days of that party being notified in writing to do so; (b) the Customer takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business; (c) the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on all or a substantial part of its business; or (d) the Customer's financial position deteriorates to such an extent that in Rolec's opinion the Customer's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy. 11.2 Without limiting its other rights or remedies, Rolec may suspend provision of the Goods under the Contract or any other contract between the Customer and Rolec if the Customer becomes subject to any of the events listed in clause 11.1(a) to clause 11.1(d), or Rolec reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment. 11.3 Without limiting its other rights or remedies, Rolec may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment. 11.4 On termination of the Contract for any reason the Customer shall immediately pay to Rolec all of Rolec's outstanding unpaid invoices and interest. 11.5 Termination of the Contract shall not affect any of the parties' rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of this Contract that existed at or before the date of termination. 11.6 Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect. 12. Limitation of liability 12.1 Nothing in these Conditions shall limit or exclude Rolec's liability for: (a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable); (b) fraud or fraudulent misrepresentation; (c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; (d) defective products under the Consumer Protection Act 1987; or (e) any matter in respect of which it would be unlawful for Rolec to exclude or restrict liability. 12.2 Subject to clause 12.1: (a) Rolec shall under no circumstances whatsoever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and (b) Rolec's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Goods. 13. Force majeure Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure result from a Force Majeure Event. If the period of delay or non-performance continues for four weeks, the party not affected may terminate this Contract by giving seven days written notice to the affected party. 14. General 14.1 Assignment and other dealings. (a) Rolec may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract. (b) The Customer may not assign, transfer, mortgage, charge, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of Rolec. 14.2 Entire agreement. (a) This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. (b) Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation based on any statement in this agreement. 14.3 Variation. No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives). 14.4 Waiver. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy. 14.5 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract. 14.6 Third party rights. No one other than a party to this Contract shall have any right to enforce any of its terms. 14.7 Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales. 14.8 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation. 14.9 Branding. Brand names, logos and trademarks used across our website remain the property of their respective owners. This listing of any firm or their logos is not intended to imply any endorsement or direct affiliation with Rolec Services Ltd.

< Back App Privacy Policy - PitchVend Consent to use of the App Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data. This information is provided in this policy, so it is important that you read this policy carefully before deciding whether or not to give any consent. How you can withdraw consent Once you provide consent, you may change your mind and withdraw consent at any time by contacting us , this will not affect the lawfulness of any processing carried out before you withdraw your consent. Consent to processing Location Data I consent to the use of my Location Data in order to show potential units close to me. (including details of my current location disclosed by GPS technology so that location-enabled Services are activated). If I do not consent to processing of my Location Data and location-enabled Services, I understand I must disable this feature within my device settings. Who we are We are Rolec Services Limited. We may sometimes also use the trading styles of VendElectric, BerthVend and PitchVend – each of which is part of the same company. We are committed to protecting your personal data and respecting your privacy, and provide regular training to our personnel to ensure this commitment is maintained. Introduction This policy (together with our end-user licence agreement as set out at here (EULA ) and any additional terms of use incorporated by reference into this policy or the EULA, together our (Terms of Use ) applies to your use of: The PitchVend mobile application software (App ) available on our site (App Site ) or from various app stores, once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device ). Any of the services accessible through the App (Services ) that are available on the App Site or other sites of ours (Services Sites ). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This App is not intended for children and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. Important information and Contact details Rolec Services Limited is the data controller and is responsible for your personal data (collectively referred to as "Company", "we", "us" or "our" in this policy). We have appointed a data protection officer (DPO ). If you have any questions about this privacy policy, please contact them using the details set out below: Full name of legal entity: Rolec Services Limited Name of DPO: Kieron Alsop Email address: dpo@rolecserv.co.uk You have the right to make a complaint at any time to the Information Commissioner's Office (ICO ), the UK regulator for data protection issues. Changes to the privacy policy and your duty to inform us of changes We keep our privacy policy under regular review. This version was last updated on 1 September 2021. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you when you next start the App or log onto one of the Services Sites. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you. Third party links Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact and Location Data. Please check these policies before you submit any personal data to these websites or use these services. The data we collect about you We may collect, use, store and transfer different kinds of personal data about you as follows: Identity Data Contact Data Transaction Data Device Data Content Data Profile Data Usage Data Marketing and Communications Data Location Data We explain these categories of data in the Glossary. We also collect, use and share Aggregated Data such as statistical or demographic data for various purposes. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific App feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. You can use some features of our App anonymously, without expressly providing us with your personal data. You will still be required to provide Financial Data to our payment services provider, Opayo, in order to use the relevant services. Opayo do not provide this Financial Data to us. We may also inadvertently collect Device Data about the device you use to access the App. How is your personal data collected? We will collect and process the following data about you: Information you give us. This is information (including Identity, Contact and Marketing and Communications Data) you consent to giving us about you by filling in forms on the App Site and the Services Sites (together Our Sites ), or by corresponding with us (for example, by email or chat). It includes information you provide when you register to use the App Site, download or register an App, subscribe to any of our Services, search for an App or Service, make an in-App purchase (save where you do so anonymously), share data via an App's social media functions, enter a competition, promotion or survey, and when you report a problem with an App, our Services, or any of Our Sites. If you contact us, we will keep a record of that correspondence. Information we collect about you and your device. Each time you visit one of Our Sites or use one of Our Apps we will automatically collect personal data including Device, Content and Usage Data. We collect this data using cookies and other similar technologies. Location Data. We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular features, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling Location Data in your settings, and you can use the other features of the App without giving such consent. Information we receive from other sources including third parties and publicly available sources. We may receive personal data about you from various third parties including those set out below: Device Data from analytics providers, advertising networks, and search information providers. Contact and Transaction Data (but not Financial Data) from providers of technical, payment and delivery services such as Opayo. The owner or operator of any unit you interact with via using the App. Cookies We use cookies and/or other tracking technologies to distinguish you from other users of the App, App Site, distribution platform (Appstore ) or Services Sites and to remember your preferences. This helps us to provide you with a good experience when you use the App or browse any of Our Sites and also allows us to improve the App and Our Sites. How we use your personal data We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances: Where you have consented before the processing. Where we need to perform a contract we are about to enter or have entered with you. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Where we need to comply with a legal or regulatory obligation. Please see the Glossary section to find out more about the types of lawful basis that we will rely on to process your personal data. We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us. Purposes for which we will use your personal data Purpose/activity To install the App and register you as a new App user Type of data Identity Contact Device Lawful basis for processing Your consent ---------------------------------------- Purpose/activity To process in-App purchases and deliver Services Type of data Identity Contact Transaction Device Marketing and Communications Location Lawful basis for processing Your consent Performance of a contract with you Necessary for our legitimate interests ---------------------------------------- Purpose/activity To manage our relationship with you including notifying you of changes to the App or any Services Type of data Identity Contact Profile Marketing and Communications Lawful basis for processing Your consent Performance of a contract with you Necessary for our legitimate interests (to keep records updated and to analyse how customers use our products/ Services) Necessary to comply with legal obligations (to inform you of any changes to our terms and conditions) ---------------------------------------- Purpose/activity To enable you to participate in a prize draw, competition or complete a survey Type of data Identity Contact Device Profile Marketing and Communications Lawful basis for processing Your consent Performance of a contract with you Necessary for our legitimate interests (to analyse how customers use our products/Services and to develop them and grow our business) ---------------------------------------- Purpose/activity To administer and protect our business and this App including troubleshooting, data analysis and system testing Type of data Identity Contact Device Lawful basis for processing Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) ---------------------------------------- Purpose/activity To deliver content and advertisements to you To make recommendations to you about goods or services which may interest you To measure and analyse the effectiveness of the advertising we serve you To monitor trends so we can improve the App Type of data Identity Contact Device Content Profile Usage Marketing and Communications Location Lawful basis for processing Consent Necessary for our legitimate interests (to develop our products/Services and grow our business) Disclosures of your personal data When you consent to providing us with your personal data, you also consent to us sharing your personal data with the third parties set out below for the purposes set out in the table above: External Third Parties as set out in the Glossary. Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. International transfers We do not transfer your personal data outside the UK, save where you ask us to do so. Where you use the App from outside the UK, please note that the App and any personal data we process as a result of your use of the App, will be transferred to our servers in the UK. Please do not use the App if you do not wish your personal data to be transferred to the UK. Data security All information you provide to us is stored on our secure encrypted servers in the UK. Any payment transactions carried out by our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so. Data retention Details of retention periods for different aspects of your personal data are available by contacting us. By law we have to keep basic information about our customers (including some Contact, Identity and Transaction Data) for at least six years after they cease being customers for tax purposes. We are likely however to move such personal data much earlier from our “live” system to a less easily accessed “archive” system to lessen the risk of inadvertent processing. In some circumstances you can ask us to delete your data: see “Your legal rights” below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. In the event that you do not use the App for a period of 12 months then we will treat the account as expired and your personal data may be deleted or archived. Any credit balance on your account at such time will be forfeited to us, and will not be refunded even if you subsequently return to the App. Your legal rights Under certain circumstances you have various rights under data protection laws in relation to your personal data, as listed below. They are described in more detail in the Glossary. Request access to your personal data. Request correction of your personal data. Request erasure of your personal data. Object to processing of your personal data. Request restriction of processing your personal data. Request transfer or your personal data. Right to withdraw consent. You also have the right to ask us not to continue to process your personal data for marketing purposes. You can exercise any of these rights at any time by contacting us using the link in the App. Glossary 1.1 LAWFUL BASIS Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us. Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to. 1.2 EXTERNAL THIRD PARTIES Service providers based in the UK or the EEA who provide server/cloud hosting, payment processing, IT and system administration services. Professional advisers including lawyers, bankers, auditors, accountants and insurers who provide consultancy, banking, legal, insurance and accounting services. HM Revenue and Customs, police, regulators and other authorities. Owners or operators of any units which you use via the App. Our sub-processers from time-to-time, as can be viewed here . 1.3 YOUR LEGAL RIGHTS You have the right to: Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: if you want us to establish the data's accuracy; where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. 1.4 CATEGORIES OF PERSONAL DATA Identity Data : first name, last name, maiden name, username or similar identifier, marital status, title, date of birth, gender. Contact Data : address, email address and telephone numbers. Transaction Data : includes details about payments to and from you and details of in-App purchases, association with a unit owner/operator, vehicle make/model/registration. Device Data: includes the type of mobile device you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting. Content Data: includes information stored on your Device, including preferences, login information, settings and favourites. Profile Data : includes your username and password, in-App purchase history, your interests, preferences, feedback and survey responses. Usage Data : includes details of your use of any of our Apps or your visits to any of Our Sites including, but not limited to, traffic data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. Marketing and Communications Data : includes your preferences in receiving marketing from us and our third parties and your communication preferences. Location Data : includes your current location disclosed by GPS technology. Financial Data : bank account and payment card details. Previous Next

A Housing Developer's Guide to the Part S Regulations BLOG EV Charging A Housing Developer's Guide to the Part S Regulations Chloe Sharp 14 March 2023 at 09:54:41 The government’s Part S regulations came into force June 2022, but what does this mean for you and your business or development? One of the newest developments in the UK government’s road to net zero has been the introduction of the Part S regulations. Aimed at making electric vehicle infrastructure more accessible and increase the appeal of EVs - promoting uptake. An ambitious plan that accompanies the government’s transition to fully electric vehicles by 2030. Minimum requirements for an electric vehicle charge point Potentially the most intriguing section (at least to us) of the Part S regulation refers to the requirements for electric vehicle charge points. The government has outlined certain expectations for new EV technology to support this widespread installation, to maintain a certain level of quality throughout. Hopefully, also, to ensure that units are as future-proof as possible. So, what do you need to look out for when choosing an EV charging solution? Along with the recognised standard features of an EV charge point, such as a minimum power output of 7kW and a universal, untethered power socket, they have also mandated that your unit must be smart. That doesn’t mean it should know pi to the 20th decimal place, don’t worry. It just means that it should be able to schedule charging during off-peak hours or when demand is at its lowest to reduce pressure on the national grid. Your EV charge point should also have the capacity to measure, record and transmit your usage in units of energy or time. Other features to include are: · A minimum of Mode 3 specialised system, running from a dedicated circuit (or equivalent) as specified in BS EN IEC 61851 · Charging status indicator · Designed and installed as prescribed in BS 7671 · Follows the requirements of the IET’s Code of Practice: Electric Vehicle Charging Equipment Installations Cable routes and locations for electric vehicle charge point Part of the focus of the Part S regulations is on building supporting infrastructure for future EV charging development. Meaning developers/builders will have to supply cable routes to all parking spaces that are capable of sustaining EV charge point installations in the future. With this in mind, they have provided a list of considerations when installing cable routes to help accurately locate potential future units. Making yours and other future installers’ jobs easier. Specified future connection locations must consider the following: · Must be suitable for use by electric vehicles, even with charging inlets in different positions. · At least one accessible parking space should have either an EV charge point or a cable route suitable to support the installation of one in the future. · Units can be placed to provide access to more than one parking space, but cable routes should be suitable to sustain the charging capacity for such a unit. · Must be in a suitable location to function correctly (especially if it has multiple sockets) – all charging sockets should be feasibly accessible. For example, don’t position a future unit backed against a wall if it is needed to supply charge from all sides. · Sufficient space for electrical connection to a metered supply. · Cable should be supplied with a committed safe and unhindered route to a metered electricity supply. · Don’t leave too little space for the future unit, there needs to be room not only for the unit to be situated but also a feasible amount of space for the actual install. · You must specify a future connection location. Check out our range of Part S compliant chargepoints - https://www.rolecserv.com/ev-charging-product-ranges PREVIOUS NEXT Related Posts New Building Regulations Set to Make EV Chargers a Part of the Furniture OZEV grant funding changes explained New Smart Charge Point Regulations

­­Lake District National Park installs charging infrastructure across its sites to support their electrification plans NEWS EV Charging Lake District National Park installs charging infrastructure across its sites to support their electrification plans 12 December 2023 at 11:07:26 Chargepoint specialists Rolec and electrical engineers AMP EV were appointed to install a range of AC fast and DC rapid charging points across Lake District National Park Authority’s locations. The deployment of electric vehicle charging points is one of Lake District National Park Authority’s low carbon projects to promote a cleaner and more sustainable environment across the Lake District. As a result of the climate change emergency, Lake District National Park Authority has now adopted several of BMW i3s, ensuring that their fleet emits zero emissions which in turn reduces the implications of poor local air quality. To support their fleet electrification plans, Lake District National Park Authority appointed AMP EV to install Rolec’s range of AC fast and DC rapid chargers (the UFC 200 and the Quantum:EV), complete with a back office management system that enables Lake District National Park Authority to open up their charging network to the general public. Lake District National Park Authority now benefits from a total of 28 EV charging points, allowing fleet drivers and EV driving visitors to recharge seamlessly. To ensure that Lake District National Park Authority are making the most out of their charging points, AMP EV have also been appointed to deliver all future maintenance works, ensuring that EV drivers are provided with a quality, straightforward charging experience. Emma Moody, Lead Strategy Advisor for Recreational & Sustainable Transport at Lake District National Park Authority said: “We are showcasing what can be done in terms of travelling more sustainably and are leading by example by using electric vehicles for our staff to get out and about in the Lake District. “We ask visitors to travel to and around the Lake District in a more environmentally friendly way, and this improved network of charging points throughout the Park makes travelling by electric vehicle easier and more convenient. “Of course, we also have a variety of ways to get out of your car completely. With many walking and cycling routes, and a number of public transport options ranging from open top buses to boats, there’s lots of ways to explore our wonderful area.” Frankie Mellon, Head of EV Charging at Rolec said: “The Lake District National Park Authority is a popular destination for UK and worldwide residents, so to see that the authority is placing an emphasis on electrification and charging infrastructure is indeed encouraging. We are delighted to have worked with AMP EV to deliver this exciting project, allowing Lake District National Park Authority’s fleet drivers and visitors to recharge their vehicle across their multiple sites.” Alasdair Croft, Managing Director at AMP EV said: “AMP EV were delighted to be chosen to deliver this project on behalf of The Lake District National Park Authority. It was our pleasure to work with their various teams and be a part of their carbon saving strategies. Charging infrastructure is the key element of the future in sustainable transport. AMP EV, in partnership with Rolec, are currently working with many Local Authorities and high profile clients to deliver this infrastructure across the UK. The Lake District National Park Authority are an excellent example to follow; setting the benchmark high with their mission.” For more information on EV Charging , click the link or visit: www.rolecserv.com/ev-charging PREVIOUS NEXT Related Posts Rolec chosen as Saint Gobain’s chargepoint partner for the roll out of 4,500 EV charging points Mercedes-Benz South West and Rolec partnership supports the acceleration of EV adoption in the UK Introducing TruePEN, safer by design

< Back Data Protection Policy Introduction This is the Data Protection Policy for Rolec Smart Solutions, which is a trading name of Rolec Services Limited. During normal business activities, Rolec Smart Solutions collects, stores and processes a variety of types of personal information. Rolec Smart Solutions recognises the need to treat such information in a secure and lawful manner. Rolec Smart Solutions is committed to conducting its business in accordance with all applicable Data Protection laws and regulations, to being transparent about how it collects and uses the personal data of its employees, customers and clients, and to meeting its data protection obligations. This policy sets out Rolec Smart Solutions' commitment to data protection, and individual rights and obligations in relation to personal data. This policy applies to all cases where Rolec Smart Solutions processes a data subject’s personal data either in electronic form or where it is held in manual files that are structured in a way that allows ready access to information about individuals. It applies to the personal data of job applicants, employees, clients and other personal data processed for business purposes. Rolec Smart Solutions has appointed Kieron Alsop, as Data Protection Officer. The DPO can be contacted at dpo@rolecserv.co.uk . Questions about this policy, or requests for further information, should be directed to the DPO. Definitions "Personal data" is any information that relates to an individual who can be identified from that information. Processing is any use that is made of data, including collecting, storing, amending, disclosing or destroying it. Data Protection Principles Rolec Smart Solutions will process personal data in accordance with the following data protection principles: personal data will be processed lawfully, fairly and in a transparent manner; personal data will be collected only for specified, explicit and legitimate purposes; personal data will be processed only where it is adequate, relevant and limited to what is necessary for the purposes of processing; personal data records will be kept accurate and up to date and all reasonable steps will be taken to ensure that inaccurate personal data is rectified or deleted without delay; personal data will be retained only for the period necessary for processing. The periods for which Rolec Smart Solutions holds personal data are contained in its privacy notices to individuals. appropriate measures will be adopted to make sure that personal data is secure, and protected against unauthorised or unlawful processing, and accidental loss, destruction or damage. Rolec Smart Solutions will inform individuals of the reasons for processing their personal data, how it uses such data and the legal basis for processing via its privacy notices. It will not process personal data of individuals for other reasons. Rolec Smart Solutions keeps a record of its processing activities in respect of personal data in accordance with the requirements of the General Data Protection Regulation (GDPR). Subject Access Requests Individuals have the right to make a subject access request. If an individual makes a subject access request, Rolec Smart Solutions will tell him/her: whether his/her data is processed and if so why, the categories of personal data concerned and the source of the data if it is not collected from the individual; to whom his/her data is or may be disclosed, including to recipients located outside the European Economic Area (EEA) and the safeguards that apply to such transfers; for how long his/her personal data is stored (or how that period is decided); his/her rights to rectification or erasure of data, or to restrict or object to processing; his/her right to complain to the Information Commissioner if he/she thinks Rolec Smart Solutions has failed to comply with his/her data protection rights; and whether Rolec Smart Solutions carries out automated decision-making and the logic involved in any such decision-making. Rolec Smart Solutions will also provide the individual with a copy of the personal data undergoing processing. This will normally be in electronic form if the individual has made a request electronically, unless he/she agrees otherwise. To make a subject access request, the individual should follow the instructions in the associated privacy notices. In some cases, Rolec Smart Solutions may need to ask for proof of identification before the request can be processed. Rolec Smart Solutions will inform the individual if it needs to verify his/her identity and the documents it requires. Rolec Smart Solutions will normally respond to a request within a period of one month from the date it is received. In some cases, such as where Rolec Smart Solutions processes large amounts of the individual's data, it may respond within three months of the date the request is received. Rolec Smart Solutions will write to the individual within one month of receiving the original request to tell him/her if this is the case. If a subject access request is manifestly unfounded or excessive, Rolec Smart Solutions is not obliged to comply with it. Alternatively, Rolec Smart Solutions may agree to respond but will charge a fee, which will be based on the administrative cost of responding to the request. If an individual submits a request that is unfounded or excessive, Rolec Smart Solutions will notify him/her that this is the case and whether it will respond to it. Other Individual Rights Individuals have other rights in relation to their personal data. They can require Rolec Smart Solutions to: rectify inaccurate data; stop processing or erase data that is no longer necessary for the purposes of processing; stop processing or erase data if the individual's interests override Rolec Smart Solutions's legitimate grounds for processing data (where Rolec Smart Solutions relies on its legitimate interests as a reason for processing data); stop processing or erase data if processing is unlawful; and stop processing data for a period if data is inaccurate or if there is a dispute about whether the individual's interests override Rolec Smart Solutions's legitimate grounds for processing data. To ask Rolec Smart Solutions to take any of these steps, the individual should follow the instructions in the associated privacy notices. Complaints Handling Data subjects with a complaint about the processing of their personal data, should put forward the matter in writing to the Data Protection Officer. An investigation of the complaint will be carried out to the extent that is appropriate based on the merits of the specific case. The Data Protection Officer will inform the data subject of the progress and the outcome of the complaint within a reasonable period. If the issue cannot be resolved through consultation between the data subject and the Data Protection Officer, then the data subject may, at their option, seek redress through mediation, binding arbitration, litigation, or via complaint to the Data Protection Authority within the applicable jurisdiction. Data Security Rolec Smart Solutions takes the security of personal data seriously. It will adopt physical, technical, and organisational measures to protect personal data against loss, accidental destruction, misuse or disclosure, and to ensure that data is not accessed, except by employees in the proper performance of their duties. Where Rolec Smart Solutions engages third parties to process personal data on its behalf, such parties do so based on written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data in line with prevailing data protection legislation and guidance from the Information Commissioner. Rolec Smart Solutions entity will enter into an adequate processing agreement with the third party. The agreement must require the data processor to protect the personal data from further disclosure and to only process personal data in compliance with Rolec Smart Solutions instructions. In addition, the data processor will be required to implement appropriate technical and organisational measures to protect the personal data, procedures for providing notification of personal data breaches, and submit to audits and inspections by the data controller. Impact Assessments Some of the processing that Rolec Smart Solutions carries out may result in risks to privacy. Where processing would result in a high risk to individual's rights and freedoms, Rolec Smart Solutions will carry out a data protection impact assessment to determine the necessity and proportionality of processing. This will include considering the purposes for which the activity is carried out, the risks for individuals and the measures that can be put in place to mitigate those risks. Data Breaches A personal data breach means a breach of security leading to the destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. If Rolec Smart Solutions discovers that there has been a breach of personal data that poses a risk to the rights and freedoms of individuals, it will report it to the Information Commissioner within 72 hours of discovery. Rolec Smart Solutions will record all data breaches regardless of their effect. If the breach is likely to result in a high risk to the rights and freedoms of individuals, it will tell affected individuals that there has been a breach and provide them with information about its likely consequences and the mitigation measures it has taken. Individual Responsibilities Individuals are responsible for helping Rolec Smart Solutions keep their personal data up to date. Individuals should let Rolec Smart Solutions know if data provided to Rolec Smart Solutions changes, for example if an individual moves to a new house or changes his/her bank details. Individuals may have access to the personal data of other individuals, customers and clients during their employment. Where this is the case, Rolec Smart Solutions relies on individuals to help meet its data protection obligations. Individuals who have access to personal data are required: to access only data that they have authority to access and only for authorised purposes; not to disclose data except to individuals (whether inside or outside Rolec Smart Solutions) who have appropriate authorisation; to keep data secure (for example by complying with rules on access to premises, computer access, including password protection, and secure file storage and destruction); not to remove personal data, or devices containing or that can be used to access personal data, from Rolec Smart Solutions' premises without adopting appropriate security measures (such as encryption or password protection) to secure the data and the device; and not to store personal data on local drives or on personal devices that are used for work purposes. Any member of staff who considers that this policy has not been followed in respect of personal data about themselves or others should raise the matter directly with a Rolec Smart Solutions Director. Failing to observe these requirements may amount to a disciplinary offence, which will be dealt with under Rolec Smart Solutions' disciplinary procedure. Significant or deliberate breaches of this policy, such as accessing employee or customer data without authorisation or a legitimate reason to do so, may constitute gross misconduct and could lead to dismissal. Training Training will be provided to all individuals covering their data protection responsibilities as part of the induction process and at regular intervals thereafter. Individuals whose roles require regular access to personal data, or who are responsible for implementing this policy or responding to subject access requests under this policy, will receive additional training to help them understand their duties and how to comply with them. Policy Maintenance The Data Protection Officer is responsible for the maintenance and accuracy of this policy. It will be reviewed and updated at least annually, in response to a specific incident or when legislative requirements have changed. All changes to this policy are approved by the Managing Director. This policy shall be made available to all Rolec Smart Solutions employees. Previous Next